Services
Everything you need to run Apigee with confidence.
From your first architecture sketch to a 3 a.m. production incident, there is a Technology Lab service built for it.
Service map
How our services fit together.
Five capabilities, five ways to engage. Pick the one that covers what you need, or combine them.
Incident resolution
- Deep technical support for resolving critical issues
Problem analysis
- Post-mortem analysis
- Exploring alternative solutions and workarounds
- Help with vendor interactions during support and analysis
Change & configuration management
- Capacity planning
- Upgrades and verification
- Performance analysis and optimisation
Architecture & design
- Architecture review of existing Apigee installations
- Planning new or expanding existing Apigee deployments
- External integrations and automation
Knowledge improvement
- Apigee Edge for Private Cloud Operations Training
- Specialised workshops
All services
Training & Workshops
Hands-on operations training for Apigee Edge for Private Cloud, plus workshops tailored to your deployment.
Professional Services
Architecture, design and optimisation consulting for teams adopting Apigee Edge for Private Cloud or Apigee hybrid.
Long Term Support
A dedicated Apigee engineer embedded with your team, focused only on your company.
Support Plus
Broad infrastructure expertise for root cause analysis, configuration changes, optimisations and upgrades.
Deep Technical Support
An expert escalation point for complex, high-impact issues, plus scheduled office hours with our engineers.
Running Apigee in production? Let’s talk.
Tell us about your platform and the challenge in front of you. An engineer, not a salesperson, will get back to you.